Care Plans

Buy your Care Plan online today

Volkswagen Care Plans¹ cover your first 3 or 5 scheduled services, offering you great value, hassle-free servicing. Read Terms and Conditions.

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Find out if you are eligible for a Care Plan

For new vehicle buyers

Buying a new Volkswagen?

Anyone buying a new Volkswagen is eligible to purchase a Volkswagen Care Plan¹. Ask about bundling your Volkswagen Care Plan with your finance.

Overseas model shown.

 

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For owners

Already bought a Volkswagen?

If your Volkswagen has not yet had its first scheduled service and is no more than 15 months old with less than 22,500kms on the odometer (with the exception of MY18 to current Crafter and MY21 onwards Amarok models being no more than 30,000kms) you are eligible to purchase a Volkswagen Care Plan¹.

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Why it's so good.

01 Peace of mind

Pricing is set at today's rates for the life of the plan.

02 Flexible payment options

Ask about including your Volkswagen Care Plan¹ with your finance or buy outright.

03 Transferable

Volkswagen Care Plans are transferable from owner to owner for the same vehicle identification number (VIN), in case you decide to sell your Volkswagen.

04 Transferable

Volkswagen Care Plans are transferable from owner to owner for the same vehicle identification number (VIN), in case you decide to sell your Volkswagen.

05 Adds value to your vehicle

Enhances the resale value on your Volkswagen.

06 Convenient

Flexibility to service with any Volkswagen dealer across Australia¹.

Your Care Plan inclusions

• All items in your scheduled service, such as labour, parts and fluids.
• Volkswagen technicians will work on your vehicle and will only use Volkswagen Genuine Parts®.
• All parts come with two years warranty².
• Volkswagen’s safety and diagnostic check.
• Volkswagen Roadside Assistance³ - renewed 7 days after each completed scheduled service, for the duration of your Care Plan¹.

Volkswagen

1. Volkswagen Care Plans are available for purchase at https://www.volkswagen.com.au/en/owners-service/care-plans.html or from participating authorised Volkswagen Dealers for Eligible Vehicles and covers standard items as contained in each scheduled service interval only. The service intervals occur every 15,000 KM/12 months (whichever occurs first) for all models except MY18 to current Crafter vehicles and MY21 onwards Amarok vehicles, which are scheduled to occur every 20,000 km/12 months (whichever occurs first). These Care Plans can only be purchased prior to the first scheduled service and up to 22,500 km/15 months (whichever occurs first) for all models except MY18 to current Crafter vehicles and MY21 onwards Amarok vehicles which is 30,000 km/15 months (whichever occurs first). The timeframe takes effect from when the vehicle is first reported in our system as ‘sold’. Discount structure varies by model. For details of what is not included in a scheduled service, please refer to the program terms and conditions.

2. All Volkswagen Genuine Parts® come with a 2 year unlimited kilometre warranty. Conditions and exclusions apply, see www.volkswagen.com.au/warranty for details. Your rights under this warranty are provided in addition to, and in some cases overlap with, consumer guarantees under Australian Consumer Law and do not limit or replace them.

3. 1-year Roadside Assistance can take up to 7 days to be applied to your vehicle. Roadside Assistance membership is provided by AWL Australia Pty Ltd ABN 52 097 227 177 trading as 'Allianz Global Assistance' ('Allianz Global Assistance'). Whenever you request roadside vehicle assistance under your membership, you will be making that request to Allianz Global Assistance, who will provide the services on the terms and conditions available at https://www.volkswagen.com.au/en/owners/roadside-assist.html. The terms and conditions contain exclusions and limitations.

4. 5-Year Care Plan for the price of a 3-Year Care Plan is available for eligible Volkswagen Amarok, Caddy, California, Caravelle, Crafter, Multivan and Transporter models only. Purchase a 5-Year Care Plan between 16/08/2021 and 31/12/2021 at https://www.volkswagen.com.au/en/owners-service/care-plans.html or from an authorised Volkswagen Dealer. 5-Year Care Plan covers standard items as contained in each scheduled service interval only. The service intervals occur every 15,000 KM/12 months (whichever occurs first) for all models except Model Year 2018 to current Crafter and Model Year 2021 onwards Amarok models, which are scheduled to occur every 20,000 km/12 months (whichever occurs first). These Care Plans can only be purchased prior to the first scheduled service and up to 22,500 km/15 months (whichever occurs first) for all models except Model Year 2018 to current Crafter and Model Year 2021 onwards Amarok models which is 30,000 km/15 months (whichever occurs first). The timeframe takes effect from when the vehicle is first reported in our system as ‘sold’. Discount structure varies by model. For details of what is not included in a scheduled service, please refer to the program terms and conditions. Volkswagen Group Australia reserves the right to extend, withdraw or change all offers.